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Thursday, February 20, 2003


Logitech Wireless Keyboard and Mac OS X 10.2.4

After installing the latest upgrade for Mac OS X (10.2.4), the specialized keys on my Logitech Cordless Navigator keyboard started acting strangely. Each key has a specialized function, such as starting iTunes, opening Email, adjusting the volume, etc. After the install, the buttons were performing the task designated for the button 1 or 2 spaces to the right. This made the specialized keys totally useless.

After an Internet search, and a search of Logitech's own web site, turned up nothing, I sent a support email. Today I received the response below and despite sounding a bit odd, it did indeed work.

From Logitech Support...

We apologize for the inconvenience you are having. We suggest taking the batteries out of the keyboard, use both hands and hold them over as many keys as possible for at least 5 minutes. If that does not correct the problem then try for a longer period of time. We have found on a rare occasion that setting a large book on the keys over night will correct it. This will remove the memory from the programmable keys. Put the batteries back in and re-connect keyboard by pushing the connect button on the receiver and then push the connect button on the bottom of the keyboard. Then reprogram the keys. If this does not fix the issue please uninstall the itouch software from add/remove programs in the control panel And reinstall it with minimum applications running.


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