LA DWP Extra Capacity Fee - Do you see this on your bill?
First, a question...
If you are a customer of the LA DWP, are you seeing and "Extra Capacity" fee listed under the solid waste portion of your bill, even if you only have one of each of the bins - trash (black), recycle (blue) and green (garden)? I am interested in hearing if the fee mentioned below has been appearing on your bills or if this is only an isolated incident.
Now, the story...
We are currently engaged in a rather frustrating go-round with the LA DWP regarding an Extra Capacity Fee on our water/electric/sewer/trash bill. Back when we first moved in, we did indeed have 2 green garden bins, as the property produces a lot of garden waste. Over the years we have started composting more and more and when the price went up for the "extra capacity" bin, we turned it into the DWP.
About 6 months ago, I noticed that the fee had re-appeared on our bills. Calling the LA DWP, they stated that one of their "inspectors" had noticed 2 green bins in front of our house and therefore re-instated the extra capacity fee. Fine and good, expect the that second green bin was from our neighbor, which we had borrowed for a particularly large leaf cleanup.
The operator at the DWP instructed us that they would have to send an inspector out to confirm that we only had the one green bin and it could take up to 4 months to see the change in our bill. This happens as the LA DWP only bills every 2 months. So we waited. Sure enough the next bill still had the charge, so we called again. The operator told us that the inspector had not yet been sent out, so the bill still contained the fee.
Here we are now 6 months later and we are still paying an extra capacity fee for no extra service. Tomorrow will bring another phone call to the LA DWP and we will attempt to finally get this settled.
Frustrating, to say the least.